Creativei Media Last updated: February 02, 2026

These Terms and Conditions govern your use of the Creativei Media website (the “Website”) and any services provided by Creativei Media (“we”, “us”, or “our”). By accessing or using the Website, or by engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use the Website or our services.

1. General Use of the Website

• The content on this Website is provided for general information purposes only and is subject to change without notice.
• We use cookies to enhance your browsing experience and monitor preferences. By continuing to use the Website, you consent to our use of cookies in accordance with our Privacy Policy.
• While we endeavour to ensure the accuracy and completeness of information on the Website, we provide no warranties or guarantees regarding its accuracy, timeliness, performance, or suitability for any particular purpose. Any reliance on such information is at your own risk.
• We expressly exclude liability for any inaccuracies, errors, or omissions to the fullest extent permitted by law.
• Your use of any information or materials obtained from this Website is entirely at your own risk. It is your responsibility to verify that any products, services, or information meet your specific requirements.

2. Intellectual Property

• All content on this Website, including but not limited to text, design, layout, graphics, and images, is owned by or licensed to Creativei Media and is protected by copyright and other intellectual property laws.
• Reproduction of any material is prohibited except in accordance with the provisions of these terms or with our prior written consent.
• All trademarks displayed on the Website that are not owned by or licensed to us are acknowledged as the property of their respective owners.
• Unauthorised use of this Website may result in a claim for damages and/or constitute a criminal offence.

3. External Links

• This Website may contain links to third-party websites for your convenience and information.
• These links do not imply endorsement by us of the linked sites or their content.
• We accept no responsibility or liability for the content, accuracy, or practices of any external websites.

4. Governing Law

Your use of this Website and any disputes arising from it are governed by the laws of England and Wales.

5. Services and Payment Terms

Hosting Services

• Hosting services (including shared hosting, cloud hosting, or related accounts) must be paid in full by the expiry or renewal date indicated in your invoice or account dashboard.
• Failure to pay by the due date may result in immediate suspension or termination of the hosting account, leading to loss of access to your website, email, databases, files, and other associated services.
• We reserve the right to delete account data, files, databases, emails, and backups after a grace period of 7 days following expiry, at our sole discretion. No data recovery or backups will be provided or guaranteed after deletion.
• To reactivate a suspended or terminated hosting account, a reactivation fee of £195 is payable in advance. This covers administrative reinstatement, data restoration (where feasible), and setup costs.
• Reactivation is subject to availability and is not guaranteed if the account has been permanently deleted or resources are no longer accessible.
• All hosting renewal payments are non-refundable once the renewal period has commenced.

Refunds and Cancellations

• If a hosting service has already been activated or performed, it is non-refundable. Services not yet performed may be eligible for a refund if requested within 3 days of the transaction date.
• Service termination or cancellation requests must be submitted in writing via email to Creativei Media at least 7 days before the renewal date.
• Initial hosting orders qualify for a refund within 3 days of activation for shared hosting accounts and services, or within 3 days of activation for cloud hosting accounts.
• Renewal hosting orders cancelled within 3 days of payment qualify for a full refund only if the new renewal term has not yet started. If the term has commenced, the payment is non-refundable.
• Domain name registration or transfer fees are non-refundable under any circumstances, even if initially waived as part of a promotion.
• Paid support services and third-party services are not eligible for refunds or covered by any money-back guarantee.

6. Acceptance of Terms

Continued use of our Website or services constitutes acceptance of these Terms and Conditions, including any updates. We may revise these terms from time to time, and the updated version will be posted here with the effective date.

If you have any questions about these Terms and Conditions, please contact us.